Shipping Policy

Last Updated: June 2026

At Moto Glow Up, we strive to process and deliver orders as quickly and efficiently as possible. This Shipping Policy explains our order processing procedures, estimated delivery timeframes, shipping practices, and customer responsibilities.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

Company Information

Moto Glow Up is a brand operated by Ecomivo LLC.

Ecomivo LLC
30 N Gould St, STE R
Sheridan, WY 82801
United States

Email: info@motoglowup.com

Order Processing

Orders are typically processed within 1-3 business days after payment has been successfully received and verified.

Processing times may be extended during:

  • High order volume periods

  • Holidays

  • Promotional events

  • Inventory shortages

  • Circumstances outside our reasonable control

Orders are not processed, shipped, or delivered on weekends or major holidays.

Shipping Destinations

Moto Glow Up currently ships to customers in multiple countries and regions.

Shipping availability may vary depending on:

  • Local regulations

  • Carrier restrictions

  • Product availability

  • Delivery location

We reserve the right to limit or refuse shipments to certain locations.

Estimated Delivery Times

Estimated delivery times begin after order processing has been completed.

Typical delivery estimates are:

United States

  • 5-12 business days

Canada

  • 7-15 business days

Australia

  • 7-15 business days

Europe

  • 7-15 business days

Other International Destinations

  • 10-20 business days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may vary due to carrier delays, customs processing, weather conditions, transportation disruptions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

Any applicable shipping charges will be clearly shown in the order summary.

From time to time, Moto Glow Up may offer free shipping promotions. Any such promotions will be subject to the terms displayed at the time of the offer.

Order Tracking

When available, tracking information will be provided by email after an order has been shipped.

Tracking updates are generated by shipping carriers and may take several days to become active.

Customers are responsible for monitoring tracking information and ensuring they are available to receive deliveries when necessary.

Customs, Duties, and Import Taxes

International orders may be subject to:

  • Customs duties

  • Import taxes

  • VAT

  • Brokerage fees

  • Other government-imposed charges

These charges are determined by the destination country and are the responsibility of the customer unless otherwise stated.

Moto Glow Up has no control over customs charges and cannot predict the amount of any applicable fees.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Moto Glow Up is not responsible for delays, losses, or additional costs resulting from:

  • Incorrect addresses

  • Incomplete addresses

  • Undeliverable locations

  • Customer-provided errors

If an order is returned due to incorrect shipping information, additional shipping fees may apply before reshipment.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery becomes the responsibility of the carrier.

Moto Glow Up is not responsible for:

  • Carrier delays

  • Lost packages marked as delivered

  • Theft after delivery

  • Weather-related disruptions

  • Customs delays

However, we will make reasonable efforts to assist customers in working with carriers to investigate delivery issues.

Customers should contact us promptly if a shipment appears delayed or missing.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Clear photographs of the packaging

Upon review, we may offer a replacement, store credit, refund, or another appropriate resolution.

Split Shipments

In some cases, products within the same order may be shipped separately due to inventory availability, warehouse location, or shipping efficiency.

Customers will not be charged additional shipping fees solely because an order is shipped in multiple packages.

Refused Deliveries

Orders refused by the recipient may be subject to return shipping fees, handling fees, customs fees, or other charges.

Such amounts may be deducted from any eligible refund.

Shipping Delays

While we strive to meet estimated delivery windows, delays may occur due to circumstances beyond our control, including:

  • Carrier disruptions

  • Customs inspections

  • Severe weather

  • Transportation interruptions

  • Labor shortages

  • Natural disasters

Moto Glow Up is not liable for delays caused by third-party shipping providers or governmental authorities.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

Moto Glow Up
A brand operated by Ecomivo LLC

30 N Gould St, STE R
Sheridan, WY 82801
United States

Email: info@motoglowup.com

We are committed to providing excellent customer service and will do our best to assist with any shipping-related concerns.